Privacy Policy
How we handle personal information.
This Privacy Policy explains how Shanghai Cangfeng Technology Co., Ltd., operating Avelmoren⢠and avelmoren.com, may collect, use, disclose, retain, and protect personal information.
We explain the types of information used to operate the store.
You may exercise applicable privacy and marketing preferences.
Reasonable measures help safeguard information in our care.
Information We May Collect
We may collect contact details, billing and shipping information, order and transaction data, account information, customer-support communications, device and browser information, IP address, website activity, cookie identifiers, and marketing preferences.
Payment details are processed by Shopify and applicable payment providers. We ordinarily do not receive or store your full payment-card number.
How Information Is Collected
Information may be collected directly from you, automatically when you use the website, from Shopify and service providers, or from advertising and analytics partners where permitted.
Why We Use Personal Information
- Process payments, orders, delivery, returns, and refunds.
- Provide customer support and service communications.
- Maintain accounts and improve products and website performance.
- Prevent fraud, protect security, and comply with legal obligations.
- Send marketing communications where permitted and subject to your choices.
Cookies & Similar Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the store, remember preferences, understand site usage, measure campaigns, prevent fraud, and support advertising where permitted.
You can manage cookies through your browser or available store privacy controls. Blocking some technologies may affect website functions.
Service Providers & Other Recipients
Information may be disclosed to Shopify, payment processors, fulfillment partners, carriers, customer-service providers, analytics or marketing providers, fraud-prevention services, professional advisers, regulators, or parties involved in a business transaction, where appropriate and lawful.
We do not authorize service providers to use personal information for unrelated purposes.
Sale, Sharing & Targeted Advertising
Some laws define certain advertising-related disclosures as āsellingā or āsharingā personal information even when no money is exchanged. Where applicable, you may have the right to opt out through available privacy controls or by contacting us.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order administration, customer support, accounting, fraud prevention, dispute resolution, and legal compliance.
Privacy Choices & Requests
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent, and to opt out of certain advertising-related processing.
Submit requests to service@avelmoren.com. Please identify the request and provide enough information for us to verify and respond. We may request reasonable verification and may deny or limit a request where permitted by law.
Marketing Preferences
You can unsubscribe from marketing emails using the unsubscribe option in the message or by contacting us. Transactional and service communications may still be sent when necessary.
Information Security
We use reasonable administrative, technical, and organizational safeguards. No transmission or storage system can be guaranteed completely secure, so please protect your account credentials and contact us if you suspect unauthorized activity.
Childrenās Privacy
Our store is intended for purchases by adults. We do not knowingly collect personal information directly from children in a manner prohibited by applicable law. A parent or guardian who believes a child has provided personal information may contact us.
International Processing
Information may be processed in countries other than your own. Where required, appropriate legal mechanisms and safeguards are used for international transfers.
Third-Party Services & Links
The store may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them.
Changes to This Policy
We may update this Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated effective date where appropriate.
Business Information
Please include your order number and the email address used at checkout so our team can assist you efficiently.
+86 131 1310 0722
8:00 AM ā 10:00 PM Daily